The industry standards dictate that your supplier or dealer should be able to help you install, commission and train your people how to use your equipment on site in any country of the world. It is only fair that when you are spending large sums of money you get back up regardless of your location. Ask your supplier for details of their travelling engineers and make sure they give you a quotation to supply this service. If they are unable or unwilling to do this, remember that their service is never better than before you buy! For lighter less complex machinery, make sure you have a parts and service backup in your country to call on in the first instance, your supplier/dealer however should always be on call to discuss operational/maintenance questions.