Our sales process starts from your first enquiry. Once we receive your enquiry, one of our sales team will contact you within 24 hours (unless over the weekend) and they will gather all the information they need regarding your requirements including make, model, year, hours and price. If we have the right machine for you in stock, we will offer it to you or we will pass the enquiry over to our sourcing team where they will begin to search for the machine depending on your requirements. Once a machine has been found we will offer it to you and send a quotation over, if you approve this we then get a shipping quote from the in-house shipping department. If you are happy with pricing, we can then agree the deal with you and send over an invoice. Once a deposit is received we then hand over to the shipping department, so they can organise the transportation of the machine. Once you have received the machine at your destination our aftersales team will be on hand to help you with anything you may need such as information or any spares and make sure everything ran smoothly for you.